Listrak Integration Services

The following instructions are intended for developers that want to pragmatically access Listrak account data and initiate various account commands from other systems. The concepts expressed throughout the documentation website assume users are familiar with using the Listrak Graphical User Interface (GUI).

Listrak highly recommends contacting Support at [email protected] or 717.627.4528 in order to ascertain what integration features and processes best match your needs.

For security reasons, access to this API is strictly controlled through the Master Administration Account. When using sub accounts, you will need to make sure your user has SOAP API access as well as access to the particular Web Method you are using. For example, if a user does not have access to the Profiling System within the Listrak GUI, it will not have access to the related interfaces within the SOAP API. Additionally, all log-on lock-out routines and password complexity rules will be enforced across all external resources including the Listrak GUI, SOAP 1.1 and SOAP 1.2 interfaces.

API ID Information

For a list of identifiers for use with this API, please consult the API ID Information page under the Support menu in the application.

The following methods can be used to obtain identifiers:

External Event IDs: ConductorGetExternalEvents

Conductor Conversation IDs: ConductorGetConversations

List IDs: GetContactListCollection

Saved Message IDs: GetSavedMessageCollection

Sent Message IDs: ReportListMessageActivity

Segmentation Group and Field IDs: GetProfileHeaderCollection

SOAP 1.1 and SOAP 1.2

The following service URL's can be used by developers that want to access Listrak's services via SOAP 1.1 and SOAP 1.2 interfaces.

Web Service Documentation:
https://webservices.listrak.com/SoapWSDL.aspx
SOAP 1.1 and SOAP 1.2 Interface:
https://webservices.listrak.com/v31/IntegrationService.asmx
Web Services Description Language (WSDL):
https://webservices.listrak.com/v31/IntegrationService.asmx?WSDL
Web Services Discovery Document (DISCO):
https://webservices.listrak.com/v31/IntegrationService.asmx?DISCO